To get you to the right place quickly, here are some common reasons members contact us.
Renewal documents are issued 30 days before your membership renewal date.
You can view your documents and pay your subscription online.
Renew now
You can update your practice information, such as your hours or procedures, and get a quote for changes to your practice through your online account.
GPs in Scotland, Northern Ireland, Channel Islands, and Isle of Man.For any changes to your membership, please use our membership query form to submit a request.
Changing your job roleTo change your job role, please fill out our membership query form to request an update to your membership or to get a quote for your new role.
Change my membership details
You can access your certificate and other documents in your online account. Certificates are available once your payment has been received or after setting up a Direct Debit.
Take me to my account
You can view and edit your personal details in your online account.
Changing your nameIt is not possible to update your name online. If you have recently changed your name, please email copies of proof of name change – for example, a deed poll document or marriage certificate – to [email protected]
Update my details
You can find details of your membership category and subscription in your membership documents, which are available in your online account.
View my membership documents
If you have any questions about your membership, you can fill out our online membership query form.
Submit a query online
0800 561 9090
Local: 0113 241 0200
Normal working hours are Monday to Friday,
8:30–17:30 (excluding bank holidays).
Also available 24/7 for emergencies and urgent medicolegal queries.
Please do not reveal a patient's identity unless we specifically ask.
Calls may be recorded for training and monitoring purposes.
Find out more
Submit a query using the form at the link below, or call our advice line on
Freephone: 0800 561 9090
Submit a query
Monday to Friday, 8:00 - 18:30 excluding bank holidays
Freephone: 0800 561 9000
Not a member yet? Get a quote here
If you have corporate membership, you must tell us as soon as possible about any adverse incident or events that may lead to you seeking assistance or indemnity from us.
Submit a incident report
If you have any questions about our professional development and education services, please contact us using the email below.
Email: [email protected]
Online Learning Hub
If you feel Medical Protection could have done better or if there is something you believe we should be doing differently, we would like to hear from you.
Visit our complaints page
For anything else you can get in touch with our team from Monday to Friday, 8:30 - 17:30, excluding bank holidays.
Freephone: 0800 136 759
Request a Medical Protection speaker for your event
Request Medical Protection sponsorship for your event
Medical Protection SocietyLevel 19The Shard32 London Bridge StreetLondonSE1 9SG
Medical Protection SocietyVictoria House2 Victoria PlaceLeedsLS11 5AE