HSC complaints procedure – Hospital setting
Complaints in health and social care: standards and guidelines for resolution and learning (2009) aims to provide a simple, consistent approach for staff who handle complaints, and for patients who raise complaints across all health and social care services.
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Report writing - Northern Ireland
One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Coroner’s inquest or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report.
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Working as a paediatric registrar
Dr Richard Fulton, ST8 specialty trainee in paediatrics, shares an insight into this ‘marmite’ specialty
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Robodoc
Patient safety in healthcare has never been more in the spotlight. Events such as the Stafford Hospital scandal and the subsequent Francis Report have raised awareness that at times patients receive suboptimal care.
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The Apprentice
New GP Dr Laura Davison took a career break to become a jungle GP in Mexico. Here’s what happened
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From the case files: A family matter
In this issue we share a case where a GP got in trouble prescribing for a family member, when a pharmacist reported him to the GMC
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Test your knowledge
Try these sample AKT questions provided by Dr Mahibur Rahman from Emedica
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MPS dilemma – Is it ok to physically restrain a patient?
Dr Sarah Clarke contacted MPS when she encountered issues when an elderly patient tried to leave. She tells her story.
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The medical law and ethics that pertain to safe prescribing
Dr Stephanie Bowm, MPS Director of Policy and Communications, provides a reminder of the importance of following GMC guidance when prescribing medication.
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Junior doctors need more support to fulfil their potential, MPS survey reveals
Parental responsibility - Wales
Parental responsibility refers to the rights and responsibilities that most parents have in respect of their children. This factsheet gives advice on who has parental responsibility and where responsibility lies in situations in which there are disagreements over the best interests of the child.
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NHS LA accounts show disproportionate impact of claimant legal fees - MPS responds to NHS LA Report and accounts 2012/2013
MPS and BMA joint letter to Jeremy Hunt calls for Chief Inspector of Hospitals to be independent and autonomous
Response to NHS England’s publication of mortality rates for individual hospital consultants
The legal importance of good medical records
Dr Stephanie Bown, MPS Director of Policy and Communications, examines why keeping accurate, detailed records is so important when it comes to continuity of care.
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MPS survey on Chief Inspector of Hospitals reveals doctors’ concerns
Test your knowledge
Try these sample AKT questions provided by Dr Mahibur Rahman from Emedica
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Social Media Black Hole
The GMC’s latest advice around social media has caused much debate. Here chair of the GMC, Professor Sir Peter Rubin responds to the criticism, and new GP Dr Laura Davison comments on the guidance
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From the case files
The GMC’s latest Good Medical Practice reflects the ever-changing demands of modern healthcare provision, says Dr Rachel Birch, and these two cases illustrate two areas where the GMC has expanded its guidance
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A day in the life of... Dr Richard Vautrey
Deputy chair of the BMA Dr Richard Vautrey gives an insight into his busy life
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The power is in your hands
In April the clinical landscape of the NHS will undertake the biggest change since its inception in 1948. In his analysis of the changes, Dr Simon Abrams raises concerns over potential conflicts of interest.
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Preparing for CQC inspections
MPS clinical risk manager Diane Baylis shares risk advice for practices in how to prepare for a CQC inspection.
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