
Dealing with a complaint
- when member benefits are much more than a ‘nice to have’. As a GP we know you’re facing constant pressure, with greater patient demands, increased regulatory control and the ever-looming risk of a complaint being made against you if something goes wrong. This is why we work hard to try and limit the stress that members face and support them wherever we can.
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Solutions for providers working at scale
A guide to effective complaints resolution - England
All healthcare providers within the NHS have legal, contractual and professional obligations to provide an accessible and suitably responsive complaints procedure for service users.
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Can I disclose information to the police?
Being approached by the police can pose a dilemma: as a clinician, you have your own professional obligations. Dr Marika Davies, senior medicolegal adviser at Medical Protection, provides some clarity
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Fear of legal action impacting on way GPs practise
A significant number of GPs say the fear of being sued is a major factor in their decisions to order more tests, make more referrals or prescribe medication – according to survey results published by a leading medical protection organisation.
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Striking a balance: The professional viewpoint
In this video MPS’s medicolegal experts talk about today’s litigious society, and how this impacts on doctors and the way they practise.
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MPS response to GMC State of Medical Education and Practice report
The General Medical Council’s State of Medical Education and Practice 2017 report has been published today. Commenting, Dr Pallavi Bradshaw, Senior Medicolegal Adviser at the Medical Protection Society, said: “This report shows that the vast majority of GMC investigations are closed without action, the end result being that over a thousand doctors go through a needless, stressful and slow process each year...
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Case study - Anatomy of a complaint
Back pain, paraplegia and a series of complaints – how Medical Protection helped at every step.
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Campaign video: #strikingabalance
Watch our introductory video for the Striking a Balance campaign which MPS is leading to control the rising cost of clinical negligence.
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Anatomy of a claim
Back pain, paraplegia and a series of complaints – how Medical Protection helped at every step.
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Multiple Jeopardy
A patient dies after amoxicillin reaction – we support GP through criminal investigation, inquest and GMC hearing.
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Get involved: #Strikingabalance
The cost of clinical negligence is rising at a worrying rate, and this risks becoming unsustainable for the NHS and society. MPS is leading a campaign to ensure a balance is struck between compensation that is reasonable, but also affordable.
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MPS sets out key asks to Government to ensure new indemnity scheme meets GP’s needs
The Government should aim to provide absolute clarity on what and who will be covered in the new state-backed indemnity scheme for GPs in England, and ensure the scheme is set up in doctors’ interests, the Medical Protection Society (MPS) told the Westminster Health Forum.
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RCGP 2017 Conference
Join us at this year’s RCGP conference. Speak to our general practice team at the event, who will be on hand to discuss any medicolegal queries, questions about your membership, or issues confronting today’s doctors.
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MPS response to Justice Committee report on discount rate
NHS Resolution to establish and administer new state-backed indemnity scheme for GPs in England
Alex Chalk MP: New indemnity scheme welcome news for GPs, but we must still tackle rising costs
The proposed state-backed indemnity scheme is welcome news for GPs in England, but the underlying issue of rising clinical negligence costs still needs to be tackled - Alex Chalk MP told MPs, peers and health leaders at a parliamentary event last night.
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Robust regulation – not penny pinching
Proposed merger of nine regulators should focus on fairness and accountability, not cost-cutting, says Medical Protection Senior Medicolegal Adviser Dr Pallavi Bradshaw
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MPS: Cultural change key to open, learning healthcare environment in Scotland
21 November 2017: We must strive for cultural change in healthcare where staff are trained and supported to be open about mistakes, learn from them and where senior clinicians lead by example - the Medical Protection Society (MPS) told a Scottish Parliament Health & Sport Committee today.
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A limping child
Three-year-old Matthew was brought to the local A&E department by his mum, Mrs U. She told Dr M, the attending doctor, that Matthew had fallen from a chair three days ago and, although he seemed unharmed at the time, he was now refusing to walk.
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Balancing risks
Miss G was a 36-year-old medical receptionist who worked in a teaching hospital. She was under the care of a haematologist for chronic idiopathic thrombocytopenic purpura, diagnosed when she was 13. She had a BMI of 42 and no other relevant past medical history.
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