Medicolegal adviser and MPS spokesperson, Dr Pallavi Bradshaw, outlines the various tactics employed by the press and what to do if you become involved in a media story.

The Clinical Communication Programme (CCP)

A highly intensive interpersonal skills training programme which greatly enhances doctor-patient communication and creates significant behavioural and attitudinal change.

Your repeat prescribing journey

Repeat prescribing is a complex journey that accounts for 75% of prescriptions issued in general practice. With more than 20 steps from the initial decision to prescribe to the patient finally taking the medication, the opportunity for error is great. Therefore, it is no wonder that errors in repeat prescribing frequently occur.

This new workshop will provide you with a thorough understanding of the importance of medical records and aims to enhance your skills in making and keeping quality medical records.

The care.data programme has been subject to intense media coverage and scrutiny. GMC Chairman Professor Sir Peter Rubin looks at what doctors can disclose and in what circumstances.

Professionalism can be hard to define and even harder to teach. Dr Mark Dinwoodie, Head of Member Education at MPS, highlights some practical tips to encourage professionalism in trainees.

Kate Taylor, MPS Clinical Risk Manager, explores the implications for nurses of technology in general practice

It has come to the attention of our practice that a long-standing member of our reception staff team is registered as a patient at our practice. We had a management meeting about this and the partners feel uncomfortable about the arrangement. Please can you advise on how we should manage this situation – should we remove her from the practice list?

Medicolegal adviser and MPS spokesperson, Dr Pallavi Bradshaw, highlights security as an issue with saving patient records online

Nurse and CQC inspection adviser Elaine Biscoe says that more training is needed for nurses as their responsibilities expand at a rapid rate.

As summer approaches GPs will experience increasing requests for declarations that patients are “fit to fly”. Sessional GP and medicolegal consultant Dr Rachel Birch presents three case scenarios advising what you can do to support patients while minimising your risks.

In his follow-up to last edition’s article on high reliability organisations, Dr Dan Cohen revisits a personal experience that formed part of his own steep learning curve.

Last year’s custodial sentence for surgeon David Sellu, following a verdict of gross negligence manslaughter, raised concerns within the profession. Former Casebook Editor-in-chief Dr Stephanie Bown met with Professor Norman Williams, President of the Royal College of Surgeons, to discuss what the ruling means for healthcare professionals.