Complaints in health and social care: standards and guidelines for resolution and learning (2009) aims to provide a simple, consistent approach for staff who handle complaints, and for patients who raise complaints across all health and social care services.
Read moreOne incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Coroner’s inquest or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report.
Read moreNew GP Dr Laura Davison took a career break to become a jungle GP in Mexico. Here’s what happened
Read moreIn this issue we share a case where a GP got in trouble prescribing for a family member, when a pharmacist reported him to the GMC
Read moreTry these sample AKT questions provided by Dr Mahibur Rahman from Emedica
Read moreDr Stephanie Bowm, MPS Director of Policy and Communications, provides a reminder of the importance of following GMC guidance when prescribing medication.
Read moreParental responsibility refers to the rights and responsibilities that most parents have in respect of their children. This factsheet gives advice on who has parental responsibility and where responsibility lies in situations in which there are disagreements over the best interests of the child.
Read moreDr Stephanie Bown, MPS Director of Policy and Communications, examines why keeping accurate, detailed records is so important when it comes to continuity of care.
Read moreTry these sample AKT questions provided by Dr Mahibur Rahman from Emedica
Read moreThe GMC’s latest advice around social media has caused much debate. Here chair of the GMC, Professor Sir Peter Rubin responds to the criticism, and new GP Dr Laura Davison comments on the guidance
Read moreThe GMC’s latest Good Medical Practice reflects the ever-changing demands of modern healthcare provision, says Dr Rachel Birch, and these two cases illustrate two areas where the GMC has expanded its guidance
Read moreDeputy chair of the BMA Dr Richard Vautrey gives an insight into his busy life
Read moreIn April the clinical landscape of the NHS will undertake the biggest change since its inception in 1948. In his analysis of the changes, Dr Simon Abrams raises concerns over potential conflicts of interest.
Read moreMPS clinical risk manager Diane Baylis shares risk advice for practices in how to prepare for a CQC inspection.
Read moreEarn CPD points by reading this feature on shared decision making. Dr Paul Nisselle explores how to move from bedside to beside
Read moreA doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests.
Read moreCommenting on the news that Jeremy Hunt wants to place responsibility for round-the-clock care back in the hands of GPs, Nick Clements, Head of Medical Services for the Medical Protection Society said, 'The fictional world of Doc Martin is a long way from the reality of modern practice. The village doctor working all hours is simply unsustainable in many surgeries, which are struggling to cope under huge pressures, exacerbated by increasingly bureaucratic processes that divert resources away from patient care.
Read moreThe Medical Protection Society (MPS) has launched a report on the views of doctors and the public on online medical records. One of the issues highlighted is the disparity between the services that patients expect they will receive through online access to their records and what doctors think is realistic in the immediate term.
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