Factsheet 19/05/2015 Dealing with non-compliant patients - Northern Ireland Preview Article Dealing with non-compliant patients - Northern Ireland Time to read article: 2 mins Close Preview A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests. Read more Article contains Text Tagged in... Generic Medicine Compliance
Case report 15/05/2015 Cumulative errors Preview Article Cumulative errors Time to read article: 3 mins Close Preview Mrs G, 34, presented to the delivery suite at 12pm, 38 weeks into her first pregnancy. Her antenatal care had been uneventful apart from measuring slightly “large for dates”. She was found to have a longitudinal lie with a cephalic presentation, and was experiencing three contractions every ten minutes. The midwife examined her and found her to be 2cm dilated with a fully effaced cervix and “intact membranes”. Read more Article contains Text Tagged in... Claims Communication Obstetrics & Gynaecology System Errors Paediatrics Managing clinical risk
15/05/2015 Communicating with patients by text message - England Preview Article Communicating with patients by text message - England Time to read article: 2 mins Close Preview Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc. Read more Article contains Text Tagged in... Northern Ireland England General practice Data Protection Confidentiality Wales
News and updates 06/05/2015 MPS advice on doing humanitarian work in Nepal Preview Article MPS advice on doing humanitarian work in Nepal Close Preview The recent earthquake in Nepal has caused widespread loss of life, resulting in calls for an emergency relief effort. Read more Article contains Text Tagged in... Generic Medicine Compliance
Factsheet 06/05/2015 Needlestick injuries - Scotland Preview Article Needlestick injuries - Scotland Time to read article: 3 mins Close Preview Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc. This factsheet sets out the main concerns for healthcare professionals and what to do when needlestick injuries happen. Read more Article contains Text Tagged in... Scotland Generic Medicine Managing clinical risk Negligence Record keeping Professionalism
06/05/2015 NHS complaints procedure – Local Resolution Preview Article NHS complaints procedure – Local Resolution Time to read article: 3 mins Close Preview MPS understands that handling complaints can be complex and stressful. It requires time and commitment during a period when individuals are feeling at their most vulnerable. Getting it right can pay huge dividends and this factsheet aims to provide you with what you need to know about NHS complaints. Read more Article contains Text Tagged in... Managing clinical risk CQC compliance Scotland Generic Medicine
Case report 05/05/2015 The swollen knee Preview Article The swollen knee Time to read article: 3 mins Close Preview Forty-four-year-old Ms M presented to her GP with pain and swelling of her right knee. She had experienced similar symptoms three years earlier whilst pregnant but had not undergone any investigations at the time Read more Article contains Text Tagged in... Radiology Orthopaedics Review Documentation Casebook Scotland Diagnosis Managing clinical risk
Case report 05/05/2015 A persistent headache Preview Article A persistent headache Time to read article: 3 mins Close Preview Mr H, a 45-year-old solicitor and father of three, visited his GP Dr P with a persistent headache. He described two months of symptoms, occurring up to six times per week, mainly in the mornings and with associated nausea. Read more Article contains Text Tagged in... Neurology & Neurosurgery Renal Medicine Casebook Scotland Managing clinical risk GP locum Casebook
Case report 05/05/2015 A malignant lesion Preview Article A malignant lesion Time to read article: 3 mins Close Preview Mr M, a 44-year-old architect, attended his GP, Dr C, for a skin check. Dr C diagnosed a papilloma on his right chest wall as well as a seborrhoeic keratosis skin lesion of the upper left arm. Read more Article contains Text Tagged in... General practice Successful Defence Record keeping Dermatology Casebook Scotland GP locum
Case report 05/05/2015 Diverted by the diagnosis Preview Article Diverted by the diagnosis Time to read article: 4 mins Close Preview Miss A, a 40-year-old IT consultant, was talking to a colleague at work when she developed a headache, along with blurred vision and nausea. Read more Article contains Text Tagged in... Emergency Medicine Diagnosis Casebook Scotland Neurology & Neurosurgery GP locum Casebook
Case report 05/05/2015 A problem with polyps Preview Article A problem with polyps Time to read article: 3 mins Close Preview Mr S was a 35-year-old taxi driver who was visiting his extended family abroad. While he was there he decided to have a routine health check in a private clinic. He told the doctor in the health clinic that he had noticed some rectal bleeding over the previous four months. Read more Article contains Text Tagged in... GP locum Diagnosis Negligence Gastroenterology Claims General practice
01/05/2015 CQC abolishes bandings for GP practices Preview Article CQC abolishes bandings for GP practices Time to read article: 1 mins Close Preview The CQC has agreed not to use bandings for GP intelligent monitoring, following a thorough review of last year’s process and outcomes. Read more Article contains Text Tagged in... Competence General practice GP locum CQC compliance
Factsheet 27/04/2015 Dealing with non-compliant patients - Wales Preview Article Dealing with non-compliant patients - Wales Time to read article: 2 mins Close Preview A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests. Read more Article contains Text Tagged in... Professionalism Wales Patients Consent Listen Issues & conflict management
22/04/2015 Forced data audits for GP surgeries Preview Article Forced data audits for GP surgeries Time to read article: 1 mins Close Preview NHS authorities can now be forced by the Information Commissioner (ICO) to be audited for compliance with the Data Protection Act. Read more Article contains Text Tagged in... Data Protection General practice
News and updates 17/04/2015 New regulations from the Competition and Markets Authority Preview Article New regulations from the Competition and Markets Authority Time to read article: 1 mins Close Preview A new Order from the Competition and Markets Authority (CMA) came into force on 6 April 2015 following an investigation into the independent healthcare market. Read more Article contains Text Tagged in... Compliance Generic Medicine
Factsheet 01/04/2015 Report writing - Wales Preview Article Report writing - Wales Time to read article: 3 mins Close Preview An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report. Read more Article contains Text Tagged in... Managing clinical risk GP locum Generic Medicine Wales Record keeping
Factsheet 01/04/2015 Report writing - England Preview Article Report writing - England Time to read article: 3 mins Close Preview One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Coroner’s inquest or a complaint to the GMC. Read more Article contains Text Tagged in... GP locum Managing clinical risk Record keeping England Confidentiality Generic Medicine
Factsheet 01/04/2015 Medical records - Wales Preview Article Medical records - Wales Time to read article: 3 mins Close Preview Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off. Read more Article contains Text Tagged in... Managing clinical risk Record keeping Generic Medicine Wales Medical Records CQC compliance
News and updates 30/03/2015 Risk alert – New CQC standard 'duty of candour' Preview Article Risk alert – New CQC standard 'duty of candour' Time to read article: 2 mins Close Preview The CQC has introduced a new regulation that makes it a statutory duty to have systems in place that capture patient safety incidents. Read more Article contains Text Tagged in... General practice CQC compliance Compliance Professionalism
News and updates 09/03/2015 MPS position on medical pilgrimages Preview Article MPS position on medical pilgrimages Time to read article: 1 mins Close Preview Recently there have been a number of enquiries specifically in relation to members accompanying pilgrimages in a medical capacity. Read more Article contains Text Tagged in... Generic Medicine Compliance
Factsheet 02/03/2015 Needlestick injuries - Northern Ireland Preview Article Needlestick injuries - Northern Ireland Time to read article: 3 mins Close Preview Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc. This factsheet sets out the main concerns for healthcare professionals and what to do when needlestick injuries happen. Read more Article contains Text Tagged in... Compliance Generic Medicine Professionalism Northern Ireland Use Guidelines Managing clinical risk
News and updates 17/02/2015 Forced data audits for NHS Preview Article Forced data audits for NHS Time to read article: 1 mins Close Preview NHS authorities can now be forced by the Information Commissioner (ICO) to be audited for compliance with the Data Protection Act. Read more Article contains Text Tagged in... Data Protection Generic Medicine
Factsheet 02/02/2015 Access to health records - Scotland Preview Article Access to health records - Scotland Time to read article: 4 mins Close Preview Providing access to medical records is essentially a confidentiality issue; therefore, the starting point is whether or not the patient has consented to disclosure. If not, access should be denied, unless there is some other clear justification for allowing access. Read more Article contains Text Tagged in... Patients Data Protection Confidentiality Consent Ethics Scotland
Factsheet 02/02/2015 Report writing - Scotland Preview Article Report writing - Scotland Time to read article: 3 mins Close Preview One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Procurator Fiscal’s FAI or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report. Read more Article contains Text Tagged in... Managing clinical risk Medical Records Scotland Practice management Record keeping Communication