Case report 09/11/2021 Cauda equina and two versions of events Preview Article Cauda equina and two versions of events Time to read article: 8 mins Close Preview Experienced GP Dr N has her account of a cauda equina consultation challenged by the patient – how did Medical Protection help out in this case? Read more Article contains Text Tagged in... clinical records student doctor Missed diagnosis Record keeping
Articles and features 08/09/2021 Managing employee conduct Preview Article Managing employee conduct Time to read article: 5 mins Close Preview It is essential that your employees understand the expectations to maintain certain standards of behaviour, both in and out of the office. Here Croner, trusted HR experts, explore how you can manage employee conduct. Read more Article contains Text Tagged in... conduct Management Professionalism
Case report 08/09/2021 Mastering great communication Preview Article Mastering great communication Time to read article: 4 mins Close Preview Ivy Grove Surgery in Derbyshire made the headlines in April with an extensive and honest open letter to their patients. But for the practice partners, it’s only one part of their wider strategy on communicating with patients. Gareth Gillespie, Editor of Practice Matters, spoke to the surgery about what drives their approach. Read more Article contains Text Tagged in... GP practice GP surgery Patient experience Patient expectations Communication
Articles and features 07/09/2021 Considering patient satisfaction within telemedicine Preview Article Considering patient satisfaction within telemedicine Time to read article: 5 mins Close Preview Remote consultations have been a key feature within healthcare during the COVID-19 pandemic. Medical Protection assesses its progress so far and the medicolegal risks Read more Article contains Text Tagged in... Consultations Confidentiality Assessments Record keeping Communication Privacy