Case report 05/05/2015 Fatal condition Preview Article Fatal condition Time to read article: 3 mins Close Preview Mrs J, a 62-year-old housewife, did not visit her GP often. However, she consulted Dr D with a two-week history of coryzal symptoms. Read more Article contains Text Tagged in... Managing clinical risk GP locum Casebook Scotland Successful Defence Casebook General practice
Articles and features 21/04/2015 Making the complaints process easier Preview Article Making the complaints process easier Time to read article: 1 mins Close Preview MPS Complaints Adviser Sue Taylor explains how using the NHS Complaints Advocacy Service can help practices Read more Article contains Text Tagged in... Generic Medicine Complaints
Articles and features 14/04/2015 Is simulation training evolution or revolution? Preview Article Is simulation training evolution or revolution? Time to read article: 2 mins Close Preview James Tomlinson, a simulation fellow in surgery, argues that we need to look outside the medical world to enhance our understanding and utilisation of simulation training Read more Article contains Text Tagged in... Managing clinical risk Treatment Planning General Surgery New Doctor
06/02/2015 From the outside looking in Preview Article From the outside looking in Time to read article: 4 mins Close Preview One of the biggest hurdles for locums is actually being told about complaints. Here Terri Bonnici, general practice complaints manager, highlights the locum’s role in the complaints investigation process to reduce the risk of this happening Read more Article contains Text Tagged in... Complaints General practice
Factsheet 22/01/2015 Safe prescribing - Northern Ireland Preview Article Safe prescribing - Northern Ireland Time to read article: 3 mins Close Preview Medication errors account for approximately 20% of all clinical negligence claims against doctors in both primary and secondary care. The costs associated with adverse events and inappropriate prescribing have been estimated at more than £750 million per year. This factsheet gives advice about avoiding prescribing errors. Read more Article contains Text Tagged in... Generic Medicine Northern Ireland Claims Data Protection Managing clinical risk Consent
14/11/2014 An inspector calls Preview Article An inspector calls Time to read article: 6 mins Close Preview Julie Price, Clinical Risk Programme Manager, investigates whether practices are handling controlled drugs safely Read more Article contains Text Tagged in... GP locum Managing clinical risk Prescribing Practice management Negligence
Factsheet 01/10/2014 Controlled drugs - Scotland Preview Article Controlled drugs - Scotland Time to read article: 4 mins Close Preview Under the Misuse of Drugs Act (1971) and the Misuse of Drugs Regulations (2001), GPs have a responsibility for controlled drugs (CDs) within their practice. This factsheet highlights what you should be aware of when carrying, storing and recording controlled drugs. Read more Article contains Text Tagged in... Scotland Managing clinical risk Generic Medicine Prescribing
Articles and features 26/09/2014 Everything you need to know about negligence claims Preview Article Everything you need to know about negligence claims Time to read article: 5 mins Close Preview MPS Claims Manager Ashley Dee, who is based in our Edinburgh office, explains the claims process step-by-step and what it means for you Read more Article contains Text Tagged in... Successful Defence Issues & conflict management New Doctor Complaints Compliance Investigations
15/09/2014 Making Your Practice Safe Preview Article Making Your Practice Safe Time to read article: 1 mins Close Preview This workshop will help you to gain a greater understanding of the patient safety culture that exists in your practice, allowing you to identify and target areas for improvement. Read more Article contains Text Tagged in... Training & cpd England Record keeping Practice management Patients Medical Records
Your repeat prescribing journey Preview Article Location: In-house (Read more for further details) Time to read article: 1 mins Close Preview Your repeat prescribing journey Repeat prescribing is a complex journey that accounts for 75% of prescriptions issued in general practice. With more than 20 steps from the initial decision to prescribe to the patient finally taking the medication, the opportunity for error is great. Therefore, it is no wonder that errors in repeat prescribing frequently occur. Read more Article contains Text Tagged in... England Scotland Northern Ireland Record keeping Wales Practice management
Articles and features 02/04/2014 Top five medicolegal hazards for junior doctors Preview Article Top five medicolegal hazards for junior doctors Time to read article: 4 mins Close Preview Good doctors apply clinical knowledge in a way that is legally and ethically correct – but all doctors can slip up. Here are survival tips for the top five medicolegal risks for junior doctors, writes Charlotte Hudson Read more Article contains Text Tagged in... Confidentiality Managing clinical risk Consent New Doctor Record keeping Probity
Factsheet 01/04/2014 Controlled drugs - Northern Ireland Preview Article Controlled drugs - Northern Ireland Time to read article: 5 mins Close Preview In Northern Ireland, unlike England and Wales, out-of-hours (OOH) organisations may expect GPs to carry and use controlled drugs (CDs) from their own stock. This factsheet highlights what you should be aware of when carrying, storing and recording controlled drugs. Read more Article contains Text Tagged in... Generic Medicine Use Guidelines Prescribing Northern Ireland
Factsheet 01/04/2014 Raising concerns and whistleblowing - Wales Preview Article Raising concerns and whistleblowing - Wales Time to read article: 3 mins Close Preview One of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm. Read more Article contains Text Tagged in... System Errors Generic Medicine Wales Managing clinical risk Negligence Equipment
Articles and features 01/02/2014 Case study - an unfortunate prescription Preview Article Case study - an unfortunate prescription Time to read article: 4 mins Close Preview Mrs H was a 35-year-old teaching assistant who also had two school-aged children. She was obese with a BMI of 40. In 2006, she had seen Dr G with left knee pain. Dr G recorded that on examination her knee was tender over her medial joint line but was otherwise stable. He initially prescribed diclofenac and advised her to lose weight. Read more Article contains Text Tagged in... Practice Matters Prescribing GP locum
Casebook 25/01/2014 The perils of prescribing Preview Article The perils of prescribing Time to read article: 8 mins Close Preview Doctors face a number of challenges when prescribing: Sara Dawson explores some risk strategies and looks at a classic case of a drug name mix-up Read more Article contains Text Tagged in... Generic Medicine Prescribing Managing clinical risk Casebook
Casebook 23/01/2014 How reliable is healthcare? Preview Article How reliable is healthcare? Time to read article: 5 mins Close Preview Dr Dan Cohen, an international medical director based in the US, looks at the biggest challenge to healthcare safety: complacency Read more Article contains Text Tagged in... Casebook Generic Medicine Managing clinical risk System Errors
Articles and features 04/01/2014 Collateral damage Preview Article Collateral damage Time to read article: 6 mins Close Preview The sooner you call MPS about an ethical or legal dilemma, the sooner the matter can be resolved. Professor Carol Seymour, Dr Tom Mosedale, Dr Richard Brittain and Sara Williams explore how and why Collateral-damage foundation doctors get into troubleCollateral-damage foundation doctors get into trouble Read more Article contains Text Tagged in... Issues & conflict management Investigations Generic Medicine Complaints Managing clinical risk Professionalism
Factsheet 01/10/2013 HSC complaints procedure – Hospital setting Preview Article HSC complaints procedure – Hospital setting Time to read article: 5 mins Close Preview Complaints in health and social care: standards and guidelines for resolution and learning (2009) aims to provide a simple, consistent approach for staff who handle complaints, and for patients who raise complaints across all health and social care services. Read more Article contains Text Tagged in... Northern Ireland Endocrinology Palliative Care Rheumatology & Bone Disorders Complaints Geriatric Medicine
Factsheet 01/10/2013 Report writing - Northern Ireland Preview Article Report writing - Northern Ireland Time to read article: 3 mins Close Preview One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Coroner’s inquest or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report. Read more Article contains Text Tagged in... Use Guidelines Claims Complaints Issues & conflict management Generic Medicine Managing clinical risk
Articles and features 01/09/2013 Risk alert: Repeat prescribing Preview Article Risk alert: Repeat prescribing Time to read article: 4 mins Close Preview Julie Price, Clinical Risk Programme Manager, shares a repeat prescribing journey to safeguard your practice. Read more Article contains Text Tagged in... Managing clinical risk General practice Practice Matters Prescribing
Articles and features 08/08/2013 The medical law and ethics that pertain to safe prescribing Preview Article The medical law and ethics that pertain to safe prescribing Time to read article: 2 mins Close Preview Dr Stephanie Bowm, MPS Director of Policy and Communications, provides a reminder of the importance of following GMC guidance when prescribing medication. Read more Article contains Text Tagged in... Prescribing Managing clinical risk
Articles and features 09/04/2013 Advanced care plans in dementia Preview Article Advanced care plans in dementia Time to read article: 5 mins Close Preview Dr Paula–Jane Marrett, Dr Fiona Boyd and Beverley Chapman recently won the poster competition at the annual Patient Safety Congress. They share their research and findings Read more Article contains Text Tagged in... Communication General practice Professionalism Practice Matters Treatment Planning
Articles and features 06/04/2013 Avoiding a ‘near hit’ Preview Article Avoiding a ‘near hit’ Time to read article: 7 mins Close Preview Clinical Risk Manager Julie Price shares simple tips for handling test results Read more Article contains Text Tagged in... Practice Matters General practice System Errors GP locum
01/04/2013 Safe prescribing Preview Article Safe prescribing Time to read article: 3 mins Close Preview Medication errors account for approximately 20% of all clinical negligence claims against doctors in both primary and secondary care. The costs associated with adverse events and inappropriate prescribing has been estimated at more than £750 million per year. This factsheet gives advice about avoiding prescribing errors. Read more Article contains Text Tagged in... Managing clinical risk Prescribing