HSC complaints procedure – Hospital setting
Complaints in health and social care: standards and guidelines for resolution and learning (2009) aims to provide a simple, consistent approach for staff who handle complaints, and for patients who raise complaints across all health and social care services.
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Report writing - Northern Ireland
One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Coroner’s inquest or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report.
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A conversation with... David Pearl
His Honour Judge David Pearl has been Chair of the Medical Practitioners Tribunal Service (MPTS) since June 2012. The MPTS took over the adjudication of doctors’ fitness to practise from the GMC in order to create a system independent of the investigation process. Judge Pearl recently met with Gareth Gillespie to reflect on the first year of the MPTS and what further plans he has in store for the organisation.
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Working as a paediatric registrar
Dr Richard Fulton, ST8 specialty trainee in paediatrics, shares an insight into this ‘marmite’ specialty
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Robodoc
Patient safety in healthcare has never been more in the spotlight. Events such as the Stafford Hospital scandal and the subsequent Francis Report have raised awareness that at times patients receive suboptimal care.
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A day in the life of... Roslynne O’Connor
Roslynne O’Connor relocated to the beautiful Isle of Skye to work as a practice manager; she describes her typical day
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Hot topic: Conflicts of interest
In the second part of his four-part series exploring elements of the new Good Medical Practice, Professor Sir Peter Rubin, chair of the GMC, looks at conflicts of interest
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In the Hot Seat with Carol Sears
How does a nurse practitioner run a successful GP practice? Charlotte Hudson chats to Carol Sears who is the clinical director of The Cuckoo Lane Practice in Hanwell, London
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The Apprentice
New GP Dr Laura Davison took a career break to become a jungle GP in Mexico. Here’s what happened
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From the case files: A family matter
In this issue we share a case where a GP got in trouble prescribing for a family member, when a pharmacist reported him to the GMC
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Test your knowledge
Try these sample AKT questions provided by Dr Mahibur Rahman from Emedica
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MPS dilemma – Is it ok to physically restrain a patient?
Dr Sarah Clarke contacted MPS when she encountered issues when an elderly patient tried to leave. She tells her story.
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Parental responsibility - Wales
Parental responsibility refers to the rights and responsibilities that most parents have in respect of their children. This factsheet gives advice on who has parental responsibility and where responsibility lies in situations in which there are disagreements over the best interests of the child.
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Test your knowledge
Try these sample AKT questions provided by Dr Mahibur Rahman from Emedica
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Social Media Black Hole
The GMC’s latest advice around social media has caused much debate. Here chair of the GMC, Professor Sir Peter Rubin responds to the criticism, and new GP Dr Laura Davison comments on the guidance
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From the case files
The GMC’s latest Good Medical Practice reflects the ever-changing demands of modern healthcare provision, says Dr Rachel Birch, and these two cases illustrate two areas where the GMC has expanded its guidance
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A day in the life of... Dr Richard Vautrey
Deputy chair of the BMA Dr Richard Vautrey gives an insight into his busy life
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The power is in your hands
In April the clinical landscape of the NHS will undertake the biggest change since its inception in 1948. In his analysis of the changes, Dr Simon Abrams raises concerns over potential conflicts of interest.
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Preparing for CQC inspections
MPS clinical risk manager Diane Baylis shares risk advice for practices in how to prepare for a CQC inspection.
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Doctor’s orders vs patient choice
Earn CPD points by reading this feature on shared decision making. Dr Paul Nisselle explores how to move from bedside to beside
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Dealing with non-compliant patients
A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests.
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Confidentiality – Disclosures without consent - Northern Ireland
Certain circumstances can mean you are obliged to disclose information about a patient, even if you do not have their consent; under other circumstances, disclosure may be justifiable. This factsheet gives you further information about these circumstances.
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The apprentice
Dr Laura Davison, a GP registrar from Milton Keynes, shares her thoughts on topical issues facing GP trainees. Here she explores how to break the ice in general practice
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