Dr Andrew Tresidder explores how to maintain professional detachment in a consultation, drawing on the psychological concepts around the Drama Triangle. He is a GP Patient Safety Lead for Somerset CCG, GP Appraiser, member of the Somerset Clinician Support Service, and member of the European Association of Physician Health. He is a former Somerset LMC rep and Bristol Medical School Academy GP Lead.
Mrs H was a 35-year-old teaching assistant who also had two school-aged children. She was obese with a BMI of 40. In 2006, she had seen Dr G with left knee pain. Dr G recorded that on examination her knee was tender over her medial joint line but was otherwise stable. He initially prescribed diclofenac and advised her to lose weight.
For a busy GP, any tool that can save time and labour is valuable. Charlotte Hudson chats with Dr Darach Ó Ciardha about the launch of GPBuddy.co.uk and its benefits for GPs and patients
The sooner you call MPS about an ethical or legal dilemma, the sooner the matter can be resolved. Professor Carol Seymour, Dr Tom Mosedale, Dr Richard Brittain and Sara Williams explore how and why Collateral-damage foundation doctors get into troubleCollateral-damage foundation doctors get into trouble
The path of a clinical negligence claim is often long and complex. The eventual outcome is affected by a number of key factors; MPS claims manager and solicitor Antoinette Coltsmann takes an in-depth look at a recent MPS case.
“On the first day of Christmas my Consultant said to me…” Christmas can be a challenging time for foundation doctors in hospitals. Medicolegal Adviser Dr Clare Redmond advises on how to survive the festive season.
The words CQC and inspection can strike fear into the hearts of practices; what can your practice do to get through this daunting time? Charlotte Hudson investigates.
An inspector calls at... Cross Hills Group Practice
Time to read article: 6 mins
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Cross Hills is a semi-rural practice on the edge of the Yorkshire Dales, located between Keighley and Skipton. Part of the Airedale Wharfedale and Craven Clinical Commissioning Group, it is a training practice with just over 12,000 patients, ten GPs, one Registrar, two advanced nurse practitioners and a full practice nursing team, as well as dedicated admin support staff.
Fred had been my patient for a few years but died in November 2011. Fiona, who is the eldest daughter of Fred, is also my patient and was her father’s main carer. Fred was due to take a holiday over Christmas in 2011, so Fiona wanted to cancel the holiday and make a claim on the holiday insurance policy that Fred took out in December 2009.
All GPs will be expected to provide patients with online access to their medical records by 2015, but not everyone believes it is a good idea. Dr Amir Hannan shares how Haughton Thornley Medical Centre approached online access to records and how their patients responded.
Complaints in health and social care: standards and guidelines for resolution and learning (2009) aims to provide a simple, consistent approach for staff who handle complaints, and for patients who raise complaints across all health and social care services.
One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Coroner’s inquest or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report.
His Honour Judge David Pearl has been Chair of the Medical Practitioners Tribunal Service (MPTS) since June 2012. The MPTS took over the adjudication of doctors’ fitness to practise from the GMC in order to create a system independent of the investigation process. Judge Pearl recently met with Gareth Gillespie to reflect on the first year of the MPTS and what further plans he has in store for the organisation.
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